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Support

FAQ

  • How can I contact you?
    You can contact me on any of my social media platforms or by emailing jessica @ jessicafrech . fun
  • What's your timeline like for designing a website?
    I'm currently not taking website design clients. The product world has my full attention right now. --- I wish I could give you a quick answer. To accurately tell how long it will take me to design a website I need to know more about your brand, company, product, users, customers, content and such. Time is honestly determined by the scope of the project and how much I'm involved. See my about section if you'd like to know more about how I can help with desiging your website.
  • What program do you design in?
    I use Figma for designing and prototyping. I'm also familiar with Photoshop, Illustrator, Premiere and Sketch.
  • What's your design process like?
    I work best cross-functionally with product and engineering leaderdship. This allows me to design in consideration of the holistic experience, platform, and system. I employ a variety of synthesis methods to pull key insights and themes before pushing pixels or designing anything. In short, my design process is 90% research, strategy, and talking to people and 10% designing.
  • Do you develop the products you work on?
    No. I work closely with engineering to implement my designs on a product.
  • Do you know CSS or HTML
    Short answer: no. Longer answer: I can work my way around a file and make simple style edits but I do not write CSS or HTML nor a frontend developer.
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